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How are FinTechs Planning to Takeover the Financial Services Sector?

This post originally appeared on SogetiLabs

Where a few years ago the banking and financial industry was steady as a rock, things can change rapidly. FinTechs are entering the market and let the traditional finance and banking industry shake on their grounds.

FinTech, referring to the overall definition of Financial Technology is used for start-ups, scale-ups and other companies who are using disruptive technology to change the way money is managed. Where the traditional finance industry is managed in traditional companies with a very unwieldy, inert and cumbrous IT infrastructure FinTechs will rule by flexibility, agility and disruption.

BI Intelligence made an overview of the FinTech Ecosystem and how it is changing the banking and financial industry due to disruptive technologies.

fintech

 

BI Intelligence divides the FinTech Ecosystem into six pillars, Payments & Transfers, Lending & Financing, Retail Banking, Financial Management, Insurance and Markets & Exchanges. As you can see FinTechs cover most of the traditional banking and finance value chain.

Very specific solutions in segmented markets is key. That is exactly what FinTechs makes hard to battle. They have very good ideas, products and services in a highly segmented market. Where FinTechs have more issues with the scale-up phase, the Financial Services industry have finds it difficult to be flexible and innovative. Questions which help you stay relevant for your customers can be:

  • What channels are my customers using and how can I adept these in my offerings?
  • How can new technology help my customer in money management?
  • How can we make banking as easy as transferring money?
  • How can we be innovative with products and services to enter new markets where my customer is moving to?

Bottom-line the message stays: FinTechs are taking over your market share financial industry, how are you reacting?

SMAC Your Customer with Things & Services – A historic necessity unfolds

This article originally appeared on Capgemini ‘s Expert Connect “Capping IT off” blog in the category: Digital Strategies.

This blog post is a joint effort of SogetiLabs members Jaap Bloem & Rick Bouter.

Services companies nowadays extend the customer journey with products while product brands add services to optimize customer intimacy. Either way, digital does the trick and often sensors and smartphone apps are involved to gather and deliver information and functionality. Nissan has a special smartwatch for car functions, Philips now sells the Hue personal wireless lighting system, insurers offer personalized pricing based on driving behaviour and energy companies let customers profit from smart metering. Microsoft and Nokia specialize in devices and services, from Lumia Windows phones and navigation to XBOX Music and SmartGlass. ParkMe is the largest real-time car parker in the United States delivering physical space though digital information. One of the nicest examples of how a cross-industry ecosystem of digital things and services could function is the Microsoft HealthVault vision. And Motorola makes the case for password pills, adding swallowables to wearables like Google Glass.

PICT: Personal, Intelligent & Calm Things
When Kevin Ashton, director of the MIT Auto-ID Institute, in 1999 operationalized his RFID solution at Procter & Gamble, calling it the Internet of Things, he could only have dreamed of what an adolescent Internet of Things and Services – to quote Bosch – might economically mean. From 2015 on, trillions of dollars are projected by experts from McKinsey and Harbor Research, among many others. This is Bill Buxton’s ‘long nose of innovation’ in action and that has nothing to do with lies. For technological innovation to really take off always lasts a few decades, as we know from the work of Carlota Perez.

Unspecific names are used to denote the impact of digital things and services, ranging from the Internet of Everything (Cisco) to the Industrial Internet (General Electric), the Internet of Sensors and Actuators (Vint Cerf, Google) or the Web of the World (Marc Davis, Microsoft). Germans speak of Industrie 4.0, the new wave after mechanization, electrification and information technology.

From a consumer perspective the best way to describe what’s going on around the individual would be PICT: Personal, Intelligent & Calm Things based on PICTechnology, or Personal ICT, including Near Field Computing (NFC) rings and bracelets. Three years ago, the Georgia Institute of Technology delivered an article called The Internet of Nano-Things and indeed developments coming from the Manchester UK Graphene Institute will greatly improve what will be possible with digital things and services.

A Matter of Time
Some twenty years ago, back in 1995, MIT Media Lab director Nicholas Negroponte published a book that by its title says it all: ‘Being Digital.’ One major conclusion was already drawn after the first pages:  ‘computing is not about computers anymore, it’s about living.’ Years before, in 1988, Xerox PARC’s chief technologist Mark Weiser had started to talk about Ubiquitous Computing, aka Pervasive Computing, in the slipstream foreseeing pads, tabs and boards as the computers of the 21st century.
In December 1995 Weiser and his boss John Seeley Brown published their article ‘Designing Calm Technology,’ meaning that ‘technology recedes into the background of our lives’ and that it ‘informs but doesn’t demand our focus or attention.’ Technology that is both calm, non-intrusive and pervasive won’t happen as long as we prefer rich-media tools on sensor-packed touch devices with sound recognition and 100 million apps. Smartwatches, digital tattoos or Google Glasses communicating with intelligent things, among them our smartphone and our smartphone-on-wheels – the connected car or favourite exoskeleton – of course won’t mitigate distraction.

Calm technology might well be the greatest paradox, dilemma, impossibility, and naivety on planet earth. Fact is however that ‘we shape our tools and thereafter our tools shape us,’ in particular our behaviour. Over time, we get perfectly comfortable with digital things and services aimed at enriching and improving us, yet counter-productivity keeps crawling up from behind. People and their tools, human and machine should organically coexist and every extra may well be a time-consuming threat.

Kiss the competition goodbye with SMAC: Social, Mobile, Analytics, Cloud
From a business perspective it’s all about crying for attention and persuading consumers to buy services and things. Digital arousal – calm in itself, yet very persistent and cheap – effectively leads to excited and timely satisfied customers. This dynamism is the rationale behind BJ Fogg’s Persuasive Tech Lab at Stanford University. It can however be argued that a well-chosen mix of calmness and persuasiveness yields the most durable customer satisfaction. Embracing your customers that way involves SMAC.

A proper combination of Social, Mobile, Analytics and Cloud intertwines things and services for a splendid customer experience. It’s all a matter of what Michael Treacy and Fred Wiersema in their 1997 book ‘The Discipline of Market Leaders’ brought under the common denominators of customer intimacy, operational excellence and product leadership. The authors advised executives to focus and choose, but in modern digital times there is no choice: disciplined market leaders do all three and operate on the basis of SMAC. Social is a dominant digital force from 2004 on: Web 2.0, Facebook; Mobile from 2007 on: touch devices, apps, smartphone-on-wheels; Analytics effectively from 2010 on, since the first international workshop on MapReduce and its applications; and Cloud from 2006 on when Amazon Web Services were launched.

Tipping point 2015
The tipping point is now, 2015. This moment has been identified as tipping point in the development of things and services in an unsuspicious ICT Industry Study, belonging to a set of 21 sectorial explorations, published in the Spring of 2012 by The Industrial College of the Armed Forces at the U.S. National Defense University. Their report places the Internet of Things on the following timeline:

0-18 months from Spring 2012 onward – this period now lies behind us
The focus lies on mobile computing, and we will see an explosion of smartphones and tablets. Privacy and security remain tricky issues, especially in the context of cyber security and legislation. This has proven to be correct, including all commotion around covert NSA practices.

18-36 months from Spring 2012 onward – that is the present
Internet connectivity is expanding across the economy. In 2008, there were already more digital things than people connected to the internet. Indeed we see mobile devices assuming the function of intermediary between the current internet and the expanding development of things and services.

3-5 years after Spring 2012 – thus from Spring 2015 onward
The development of the Internet of Things is ongoing, and autonomous machine-to-machine communication, in particular, is evolving rapidly. The so-called Smart Grid (intelligent energy supply through feedback loops) will further develop and internet connectivity is becoming increasingly “ubiquitous” and “pervasive” in the cyber-physical world of people, things, services, apps and websites. After the smartphone and tablet explosion, mashups of intelligent things and services will define the next stage of Being Digital.

SMACT by Jaap Bloem Vint Sogeti

Five Tedx talks on the Internet of Things (IoT)

 The Internet of Things: Dr. John Barrett at TEDxCIT

“Dr. John Barrett is Head of Academic Studies at the Nimbus Centre for Embedded Systems Research at Cork Institute of Technology (CIT) and Group Director of the Centre’s Smart Systems Integration Research Group. His research is focused on packaging, miniaturisation and embedding of smart systems in materials, objects and structures. He has been active in Irish and European R&D projects in the areas of packaging and systems integration for almost 30 years and has over 100 publications in topics related to his field.

In the spirit of ideas worth spreading, TEDx is a program of local, self-organized events that bring people together to share a TED-like experience. At a TEDx event, TEDTalks video and live speakers combine to spark deep discussion and connection in a small group. These local, self-organized events are branded TEDx, where x = independently organized TED event. The TED Conference provides general guidance for the TEDx program, but individual TEDx events are self-organized.* (*Subject to certain rules and regulations)”

Source

Tedx Talks

Rethink money and meaning with the internet of things: Chris Rezendes at TEDxSanDiego 2013

Chris Rezendes, founder and president of INEX Advisors, talks about the emergence of the Internet of Things—a worldwide deployment of tiny devices to measure, connect, and tear down the barriers between the analog and silicon worlds. While the focus has been on profit, Rezendes argues for a broader perspective. From water wells in Africa to America’s own transportation infrastructure, the Internet of Things can help us put people above machines, faces before screens, and find the path for “AND.”

In the spirit of ideas worth spreading, TEDx is a program of local, self-organized events that bring people together to share a TED-like experience. At a TEDx event, TEDTalks video and live speakers combine to spark deep discussion and connection in a small group. These local, self-organized events are branded TEDx, where x = independently organized TED event. The TED Conference provides general guidance for the TEDx program, but individual TEDx events are self-organized.* (*Subject to certain rules and regulations)

Source

Tedx Talks

 

TEDxKTH – Kristina Höök – Living in an Internet of Things World

Kristina Höök is Professor in Human-Machine Interaction at the Department of Computer and Systems Sciences, a post she has held since 2003. She is also a part-time employee at SICS, the Swedish Institute of Computer Science. Kristina was a founder of the Mobile Life Centre in 2007, now some 50 researchers who work with corporate and governmental partners including Microsoft Research, Ericsson, Nokia, TeliaSonera and the City of Stockholm. Her research focuses on bodily and emotional interaction. She will talk about “The Internet of Things” – uniquely identifiable objects virtually represented in an Internet-like structure.

Source

Tedx Talks

 

Designing for the Internet of Things: Rodolphe el-Khoury at TEDxToronto

The fifth annual TEDxToronto conference took place on September 26, 2013 at The Royal Conservatory of Music.

For our 2013 TEDxToronto Conference, all talks, performances and demos were rooted in our selected theme, “The Choices We Make.”

About the Speaker:
Rodolphe el‐Khoury is Director of Urban Design at the University of Toronto’s Daniels Faculty and Partner in the design firm Khoury Levit Fong. el-Khoury is the author of critically acclaimed books in architectural history and theory and has received international recognition for his design work including awards form the American Institute of Architects. As co-director of RAD Lab, el-Khoury researches architectural applications for information technology aiming for enhanced responsiveness and sustainability in buildings and cities.

Source

Tedx Talks

 

The Internet of Things is Just Getting Started: Arlen Nipper at TEDxNewBedford

TEDxNewBedford was hosted by Chris Rezendes and Dolores Hirschmann on September 5th, 2012. http://www.TEDxNewBedford.com

Arlen Nipper has been designing embedded computer hardware and software for 33 years. Arlen graduated from Oklahoma State University and worked in the oil patch for 10 years learning tons of useful stuff about “how things work” in the real world. The next part of Arlen’s career path led to signing up with a startup technology company called NovaTech providing design and integration services using embedded computer technology. NovaTech was a successful startup and became Arcom Control System and then Eurotech Inc. over the last 20 years. Arlen was the President and CTO of these OEM computer manufacturing companies. Arlen is now the co-founder and President/CTO of Cirrus Link. Across his entire career, Arlen has been passionate about applying embedded computer technology to existing paradigm problems in the industrial controls and automation market sector. But in recent years he has stepped back from just the hardware/software aspects of embedded systems and started to view the entire ecosystem of hardware, software, security, infrastructure, IT and, ultimately, the people being served by the this hugely interesting, emerging “Internet of Things”.​

In the spirit of ideas worth spreading, TEDx is a program of local, self-organized events that bring people together to share a TED-like experience. At a TEDx event, TEDTalks video and live speakers combine to spark deep discussion and connection in a small group. These local, self-organized events are branded TEDx, where x = independently organized TED event. The TED Conference provides general guidance for the TEDx program, but individual TEDx events are self-organized.* (*Subject to certain rules and regulations)

Source

Tedx Talks

 

Design Technology in the Internet of Things: Carla Diana at TEDxEmory 2012

Carla Diana is a creative professional who tries to live as close to the near future as possible. She is currently the Associate Director of Interaction Design at Smart Design. Carla holds an MFA in Design from Cranbrook and a Bachelors in Mechanical Engineering from Cooper Union. From 2002 to 2007 she was Professor of Interactive Design at the Savannah College of Art and Design and from 2007 to 2008 was Visiting Assistant Professor of Industrial Design at the Georgia Institute of Technology. Her speech includes domestic robots, mobile devices, and sentient kitchen appliances.

About TEDx, x = independently organized event
In the spirit of ideas worth spreading, TEDx is a program of local, self-organized events that bring people together to share a TED-like experience. At a TEDx event, TEDTalks video and live speakers combine to spark deep discussion and connection in a small group. These local, self-organized events are branded TEDx, where x = independently organized TED event. The TED Conference provides general guidance for the TEDx program, but individual TEDx events are self-organized.* (*Subject to certain rules and regulations)

Source

Tedx Talks

Harvard i-lab | The Business of the Internet of Things with Chad Jones

The Business of the Internet of Things brought to you by Harvard i-lab:

“The next great paradigm shift in the Internet will be the inclusion of the Internet INSIDE of everything we see in the physical world. Described as The Internet of Things (IOT), the Internet of Everything and the Industrial Internet, it promises to revolutionize not only how we discover, interact and understand our world, but the way we experience our everyday private and working lives. This evolution in technology has captured the imaginations of education, government and businesses alike.

The IOT also presents an unprecedented opportunity for entrepreneurs as the market is expected to produce between $1.2 trillion and $14.4 trillion dollars by 2025. However, navigating the complexities of this brave new world can be tricky. This talk will cover the business and technical considerations of building a connected product for the Internet of Things from end to end including the process, business considerations, funding options and go to market strategies that can make you successful with your project.

Speaker: Chad Jones is an expert in cloud, virtualization and IoT technologies. Mr. Jones has over eighteen years’ experience driving strategic initiatives for start-ups and Fortune 50 companies alike and has traveled the world discussing a vision for a better world through technology. At Xively, a subsidiary of LogMeIn (NASDAQ:LOGM) and formerly known as COSM, he drives the strategic product roadmap for Xively Cloud Services™, oversees go-to-market strategy as well as continuing to create and evangelize Xively’s vision for the Internet of Things.”

Source

Harvard i-lab

Kevin Ashton, the man, the legend who brought us the Internet of Things

What started as a business issue, resulted in one of the most impactfull technology trends we are known with today, the Internet of Things. But what is it and who invented this term? In this article a few insights on What IoT is, and who the brain behind this vision is. If we look to the founding father of the definition: “The Internet of Things” we see Kevin Ashton. Ashton, a visionary mind who took the opportunity to change the world as we know it today. The man who changed our vision on the intertwining of physical and digital worlds. And it all started with lipstick.

Kevin Ashton

When I wrote my final thesis on the Internet of Things back in early 2013s had the privalige to interview Ashton on this topic. His idea on IoT and the further research I did resulted into my definition of IoT:

“Internet of Things (IoT) refer to the collective noun for the general idea to connect the physical to the digital via embedded technology. To receive data from all kind of smart objects from the past, the current and the future to communicate and sense or interact with their internal state or the external environment to simplify and facilitate human life, improve business processes, reduce costs and risks and raise efficiency.“ – Rick Bouter

After Cisco had a conversation with Ashton they made a small summary & infographic of his life which you can find below: “It all started with lipstick. A particularly popular color of Oil of Olay lipstick that Kevin Ashton had been pushing as a brand manager at Procter & Gamble was perpetually out of stock. He decided to find out why, and found holes in data about the supply chain that eventually led him to drive the early deployment of RFID chips on inventory. Asked by the Massachusetts Institute of Technology to start a group — the Auto-ID Center — that would research RFID technology, he found a way to talk about RFID to a less-than-computer-savvy crowd – by coining the phrase the Internet of Things or IoT. Ashton exploded the Auto-ID Center it into an international lab with 103 sponsors. After helping found a few startups, he’s “retired” into writing, with his first book, How to Fly a Horse: The Secret History of Creation, Invention, and Discovery, due out in January.” Listen to the full podcast here! Cisco Newsroom

image_gallerySources

Bouter, Rick, “Internet of Things: for business and beyond (1/2)”, Sogeti ViNT, September 25th, 2013

Many, Kevin, “Kevin Ashton, Father of the Internet of Things & Network Trailblazer“, Cisco Newsroom, December 8th, 2014

Internet of Things: Revealing the secrets of your customer needs

This article originally appeared on Capgemini ‘s: “Capping IT off” blog

A future where we have more interaction with our devices then with our beloved ones? Not that I am looking forward to a future where we are more in contact with our devices then the people we love but… Imagine what insights we will have about human life, the city around us and the world we live upon.  We are trying to track these summed up items already. Just think about movements such as the quantified self, smart cities and so on. Wearable technology around, upon and in us are measuring all kinds of things we do. Cities full of sensors sensing the way people live and how to build a smart system around our lives. The reason why I ask you the question is because devices tell us more than you might think. When we translate these devices into business perspective we are going to see whole other of the customer- and client we ones knew.

“Traditional industry drivers are struggling to hold their Fortune 500 position by not knowing how to really step into the world of the Internet of Things.”

 To really understand our customers & clients we need actionable insights. Even if the IoT is ‘the insight’ promise we all waited for, you might think it is not that easy. On the one hand you are right, on the other hand you are not. The data all these connected objects and devices are giving you about your company, business processes or clients are need to be actionable. If you cannot make data actionable you can have silos full of data but it will not make any sense. To make the data actionable you need a few different elements.
  1. You need devices that monitor the inner state or external environment of the process you want to steer on.
  2. The next step is to collect and store the generated data in the cloud. The cloud is scalable, flexible, it reduces costs on your own technology infrastructure, improved accessibility and so on.
  3. After you have collect and stored the data you need to analyze it. When you analyze the collected data with specialized tools you will find out patterns and you can analyze every relation you want.
  4. Now the data has been analyzed you have actionable data about the inner state or external environment of the object you let sense
So to sum up: Generate it, distribute it, store it, analyze it, make it actionable and create insights where you can, and want to steer on to reach your business goals.And, that is what the future will be like…When re-thing the position of traditional successful companies we talked about at the start of this article it made me think. Let us think the complete opposite of a traditional company who is struggling with IoT and ask an Internet of Things start-up why it does what it does and how they are reacting on today’s market changes.For that reason I had a conversation with Steve Sanders, Director of Strategic Alliances of Buddy Platform, Inc. Buddy just has launched its new platform and I talked with Sanders on how customers of Buddy benefit of their new platform and why companies should enter the era of Internet of Things.

1. Buddy Launches New Platform today, what is it about?
Buddy Platform, Inc., has launched its new platform that hosts and manages data generated by any connected device, enabling measurement of a device from the moment it’s turned on throughout its entire lifecycle. This data, often referred to as “telemetry data,” conveys information about the performance and usage of the device, and is now accessible from any common BI tool.

2. What does this mean for Buddy’s customers?
By giving product management, engineering and support teams access to this data, and the insights that are derived from it, organizations can dramatically increase their ability to build better products and support the customers of these products in-market.

3. Why should companies step into the noisy Internet of Things technology?
Quote from Sanders:

“‘Things’ can tell you a lot about your processes. Obviously, not every company can benefit from Thingification, but many will. Ultimately, not enabling electronics, machinery, automobiles, aircraft, etc. to tell their story will be a mistake.”

 4. Why is it so important for organizations to provide, collect and analyze data?
Organizations that fail to leverage device data are flying blind. Getting IoT data into the right hands, at the right time, then doing the right things with it, can be the difference between success and failure for many business units or businesses.5. How can Buddy help them with that?
Buddy works by hosting a series of regionally sandboxed, global Buddy API endpoints to which devices can send their raw telemetry data. This data is pushed into a secure storage infrastructure called BuddyVault, whereupon it is then managed, queried and exposed back to the customer in any form they wish with BuddyView. This may take the form of integrations into common business intelligence tools, or as raw APIs that can be plugged into any customer or M2M scenario.With the addition of a few lines of code, the Buddy Platform offers the lowest overhead solution for extracting telemetry data from a device, and can make an unprecedented amount of device performance data broadly accessible to an organization, including:
  • How is this device being used? Is it performing like we designed it to, is it working as expected?
  • What error codes is my device reporting, and how is that affecting the customer experience?
  • How many of my devices are being used?
  • Where are they?
  • When are they used and how often?
  • Are they on or off?
  • How are my devices communicating with one another? If not, what’s not working?
  • How are my devices performing with connected ecosystems like smart homes or industrial infrastructure?
6. What tip you would you have for companies which wants to start in the Internet of Things segment?
Work with consultants and software vendors that are willing to “play nice” with one another, and are focused on your solution’s success as the ultimate prize.  Buddy’s CEO David McLauchlan Quote:

“Now that devices as varied as door locks, light bulbs, kiosks and cars are all becoming connected, there’s a huge amount of data that can give manufacturers exactly the information they need to support and improve their products.”

 said David McLauchlan, CEO of Buddy Platform, Inc.

“Device manufacturers are not cloud infrastructure companies. They’ve built technology into their products to control the device, but haven’t built the infrastructure to access and use the device’s telemetry data to improve the product and delight customers. Buddy makes it fast and easy to access those insights and immediately understand more deeply how customers are using these kinds of IoT devices.”

continued McLauchlan.To finish this article I would like to take you to a quote from Buddy Platform Inc. its website: Devices have a story to tell. Are you listening?” When we start listening to the devices, what they see, what they hear, what they sense, we are able to get a more and more 360 degree view of our business processes and customers. And when we really know what is going on, we can really steer on situations, processes and customer needs. When we have that we can provide everything IoT has promised us…

A business model for the Internet of Things for every CXO

A business model for the Internet of Things for every CXO

Inspiration, imagination, Innovation, Invention

This post originally appeared on the Sogeti Labs blog

What started with a marketing buzzword has grown out to a serious question for a lot of CXO’s: “What is the Internet of Things, and how can ‘I’ benefit from it?”

Studies from Cisco, IBM, Microsoft, McKinsey, Gartner, Forrester and other companies are showing us a tremendous growth in several areas in, what we call, the Internet of Things/ the Internet of Everything. The amount of connected devices is only one of the examples which we can use to explain how fast this technology is growing. Consumers are embracing these so called wearable technology in almost every aspect of day life. Small start-ups funded by the crowd are offering all kinds of connected devices on a massive scale.

For companies there is just one question. How can I step in to this market to enhance my profit and gain market share?…

View original post 310 more words

Internet of Things: Keeping the ‘things’ relevant

This blog originally appeared on Sogeti’s technology trendlab called ViNT – Vision Inspiration Navigating Trends

When the Internet of Things arrives in massive volumes we have to review our definition of Big Data. The reason why to review this definition? A massive amount of people, animals, processes and things will be connected to the internet.

A very good question in this stadium is: “What kind of ‘things’ should be connected to make our life easier and our business processes more valuable? For example, Cisco is using the marketing buzzword, Internet of Everything. But when we look to this word in combination to relevance it is not covering the meaning of the phenomenon Internet of Things.

In my eyes, Internet of Things is about adding meaningful scenarios to our lives. Scenarios which will make our lives easier and more efficient. That is when we talk about individuals. When we talk about the industry, I think that every object that can add meaning and value to your company processes and strategy should be connected.

But now my point: “Not everything that can be connected, have to be connected.” To make lives easier, make processes more efficient and to reduce waste, it is not necessary to connect every ‘thing’ on the planet.

When we talk about Internet of Things (or however you would like to describe the phenomenon that people, things, objects and processes connect to each other and to the internet) we should think about adding meaningful scenarios to our lives and companies. When you, as an individual or as a company think about the Internet of Things and what you should connect, think about the following questions:

– “What insight do I really need to realize a future scenario that adds meaning to my company or business process?”

– “What kind of objects, people or other things should I connect to realize this information?”

– “How can these connected things add value that create competitive advantage?”

Internet of Things, once bitten, twice shy?

 This blog originally appeared on Sogeti’s technology trendlab called ViNT – Vision Inspiration Navigating Trends

“In the future (the near future, not the distant future), when you walk down the street in a strange city and stumble upon something interesting, you’ll be able to “bookmark” it for later reference. Or drill down to find out the last time someone you know was here, and whether they noted it, too.”

Do you know the saying: “Once bitten, twice shy?” At the dawn of a whole new technology era you might want to use it while you still can. The Internet of Things has arrived and so have lots of possible scenarios on the future of our interaction with technology and data. Scenario’s that will add meaning to our lives and business processes.

Maybe you think the Internet of Things is nothing more then a new bubble… But it is actually quite tangible already. Bruce Kasanoff author of the book ‘Smart Customers, Stupid Companies’ gives us some examples which of what digital sensors and wired-up objects can already do in our personal lives and businesses

  • Monitor your tire pressure and avoid dangerous blowouts;
  • Analyze the gait of elderly citizens and warn of falls before they occur;
  • Follow the gaze of shoppers and identify which products they examine – but don’t buy – in a store;
  • Monitor which pages readers of a magazine read or skip;
  • Float in the air over a factory and independently monitor the plant’s emissions;
  • Prevent intoxicated drivers from operating a motor vehicle;
  • Warn a person before he or she has a heart attack;
  • Congratulate an athlete when she swings a tennis racquet properly or achieves an efficient stride while running.

As you can see, the examples of Bruce Kasanoff are quit concrete. Think about what will happen, when we place sensors and wired-up objects in our bodies, in our houses, in our companies, in our cities and in our whole society. We will be able to measure every single part of society and business insights which will create competitor advantage on both short and long term.

Companies will be able to monitor every single process. With the Internet of Things we will finally know what a product really costs. Both personal and company decisions will be based on real time information and insights. So the question is: what do you always wanted to know?

Will be the saying: Once bitten, twice shy when in our near future be past time? Read the complete article.

Smart Things need Smart Connectivity

 This blog originally appeared on Sogeti’s technology trendlab called ViNT – Vision Inspiration Navigating Trends

I came across this interview from Stacey Higginbotham on Gigaom with SmartThings CEO Alex Hawkinson and I want to share some highlights.

Alex Hawkinson who has studied at the Carnegie Mellon University achieved his Cognitive Science bachelor in 1994. After that, Hawkinson has worked at different companies and also founded a few. Currently Hawkinson is the chairman and CEO of SmartThings. SmartThings makes the connection from physical objects, ‘things’ to the digital world. When you use SmartThings you can easily monitor, control and automate these ‘things’ from anywhere you want.

SmartThings, as Hawkinson describes it, has three key-pillars.

  1. A platform which realize the connection from that everyday ‘things’ to the internet
  2. SmartApps to monitor, control and automate
  3. A toolkit for makers and developers to create their own smart ‘things’.

I have written up some quotes and highlights from the interview:

On the physical graph and the cloud…

“There are a few different layers to the technology we see needing to exist making the physical graph possible. On the one hand you need to connect the everyday objects in your life and get them connected to the internet and to the cloud. So in order to do that there are a lot of different standards right now for providing connectivity to ‘things’ in the real world. Wi-Fi, (…) Bluetooth and a range of others. And all these different standards have different purposes. (…) As the first layer we needed to create a hub device. (…) And by supporting those open standards we make it possible for consumers to get any of those off the shelve objects and immediately connect them to the smart ‘things’ cloud and control them from anywhere. But on top of that we have made a developer toolkit as well.”

On privacy…

“There is definitely privacy issues. You do not want people watching you or know where you are all times. There is a huge security layer (…) There is the ability to within a household  share information or not. My wife and I are very open about sharing that but it is not available to outsiders but, we foresee privacy controls where individuals user could protect their present information from being exposed to other apps that might be running in the same household or location. (…) The community is giving us a lot of more advice.”

On the internet of things and offline networks…

That off course happens. (…) We are allowing users and developers to define the objects in the connected physical graph in the cloud. An application then, our platform a sort of automatic recognize what components can run locally at hub level. And so it can even it is completely written in the cloud it can push some rules or some of the software down to the hub level. So if the internet connection goes down the hub is still operating all of the local network between the different devices. And so it is going to be possible that for example your presence still trigger the option to unlock the door even if the connection is down at that moment those types of things. And keep in mind that a lot of these object types have a manual interaction as well so, like the light switches they work when the regular light switch. My wife does not carry a smart phone as she walks around the house and everything a sort of works the way she would expect to. And the same goes for the door locks that a sort of code you program from the cloud that it still work even if you are disconnected for a day or something like that.”

These three Q&A’s are only a small part of a great interview. You can listen to the whole podcast here on Gigaom’s website.